Workplace Investigations: It is never easy to deal with situations of conflict or allegations of harassment or bullying in the workplace. This session will help you navigate the steps required to ensure these matters are addressed properly and effectively.

Topics covered include:

• Recognizing situations that require a workplace investigation
• When should you consider retaining a 3rd party or an outside investigator?
• What does the Ministry of Labour suggest in how to conduct an investigation
• Maintaining confidentiality, fact-finding, assessing credibility, and preparing investigation reports
• The risks of an investigation being done improperly or not doing one at all

Learning Objectives

• Practical steps to take when an employee lodges a complaint
• Possible ramifications, including legal liability for botching the complaint process or failing to investigate
• Understanding and ensuring compliance with The Code, the OHSA and applicable policies